TRAINING
Below you will find a list of course headings aimed at promoting Best Practice. Each course title outlines the core elements of the training and will often be linked with other modules to build an appropriate training session.
Effective Support Plan Writing
How to use the headings to source the information that matters.
Quality concise information.
How to balance what a customer “needs” versus what they “want”.
Customer Risk Assessments
What do I need to assess and why?
How to complete effective risk assessments.
How do I work to mitigate risks?
Being “Good” all the time, not just because CQC say so
Maintaining quality care without “trying”.
Fundamental ethos and business goals.
Top tips for consistency.
All of our training courses are charged at £100 / hour or £500 for a full day of training. Our training can be delivered on a 1-1 basis or in a group setting. On enquiry we will be able to advise you as to suitable options for group size depending on the training you require.
Following consultation with one of our consultants, they may recommend some training modules which may benefit your team. Please speak with your consultant to find out how we can tailor our training courses to suit your business needs.
Assessing Mental Capacity
The 2 stage test of capacity.
Understanding the differences between capacity and consent.
Remit of a care provider with a customers capacity.
Needs Assessments
Individual conditions and requirements.
Working with health professionals in support of customer health and wellbeing.
How to implement appropriate support measures.
Importance of Partnership Working
Working with external health professionals.
Best interest assessments.
How partnership working will influence care delivery.
Person Centred Care
Customer at the heart of the care.
How to respect wishes and provide a quality care provision.
The key questions to ask and how.
Preparing for Inspections
How can we best prepare for an inspection?
Being inspection ready all the time.
Evidencing regulatory requirements.
CQC KLOE’s and Fundamental Standards
CQC Regulations.
How do we support our service to uphold and promote CQC standards.
What do they mean to our provision?